At Invoza, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our billing and invoicing services through our website Invoza.sbs. Please read this policy carefully to understand how your information is handled.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services immediately.
1. Information We Collect
When you use our website or services, we may collect the following types of information:
a) Personal Information
- Name, email address, phone number, and company details.
- Billing and invoicing information such as billing address, tax identification numbers, and payment details.
- Login credentials (username, password).
b) Payment Information
- Credit/debit card numbers, bank account details, and other payment-related data.
- Payment gateway transaction IDs and billing history.
Note: We do not store sensitive payment data directly. All payments are processed through secure third-party payment processors.
c) Technical and Usage Information
- IP address, browser type, operating system, and device information.
- Cookies, session data, and website usage logs.
- Pages viewed, time spent on site, and navigation patterns.
d) Communication Data
- Messages, queries, or support requests submitted through our contact forms, email, or chat.
2. How We Use Your Information
We use the information collected for the following purposes:
- Service Delivery – To process invoices, payments, and transactions securely.
- Account Management – To create and manage your account, send verification emails, and provide access to services.
- Customer Support – To respond to inquiries, resolve disputes, and provide technical assistance.
- Legal Compliance – To comply with applicable tax, financial, and regulatory obligations.
- Service Improvement – To analyze site performance, improve user experience, and develop new features.
- Communication – To send notifications, updates, promotional offers, and important service-related messages.
- Fraud Prevention – To detect, prevent, and investigate fraudulent or unauthorized activities.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With Service Providers – Payment gateways, hosting providers, email services, and analytics tools.
- Legal Requirements – To comply with court orders, government requests, or applicable laws.
- Business Transfers – If Invoza undergoes a merger, acquisition, or sale of assets.
- Fraud & Security – To protect against unauthorized use of our services, fraud, or potential harm.
All third-party providers are contractually obligated to handle your information securely and only for the intended purpose.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance your browsing experience.
- Remember login details and preferences.
- Collect analytics data for improving services.
- Deliver relevant ads or promotional messages (if applicable).
You may disable cookies in your browser settings, but some site features may not function properly.
5. Data Security
We implement strong security measures to protect your personal information, including:
- SSL (Secure Socket Layer) encryption for data transmission.
- Secure payment gateways compliant with PCI-DSS standards.
- Restricted access to personal information by authorized personnel only.
- Regular monitoring and system audits for vulnerabilities.
While we strive to protect your data, no system is 100% secure. We encourage you to use strong passwords and keep your account details confidential.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal, accounting, and regulatory requirements.
- Resolve disputes and enforce agreements.
Once data is no longer needed, it will be securely deleted or anonymized.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access – Request a copy of the information we hold about you.
- Correction – Update or correct inaccurate personal information.
- Deletion – Request deletion of your data where legally permissible.
- Restriction – Limit how we process your information.
- Portability – Request transfer of your data to another provider.
- Opt-Out – Unsubscribe from marketing communications anytime.
To exercise these rights, please contact us at [Insert Contact Email].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites. Please review their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we learn that we have collected such information, we will delete it immediately.
10. International Data Transfers
If you access our services from outside our primary operating region, your information may be transferred and processed in other countries. We ensure that such transfers comply with applicable data protection laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or business practices. Any updates will be posted on this page with the “Last Updated” date.